User Data Deletion Instructions

At SupportsBuddy, we value your privacy and control over your personal data. According to the Meta App and Platform guidelines, we provide a clear and direct method for users to request the deletion of all data associated with their account.

How to Delete Your Data

If you want to delete your account or any personal data associated with your SupportsBuddy account, you can request data deletion by following these simple steps:

1. Send an email request to our support team at codingwork404@gmail.com.
2. Please use the subject line: SupportsBuddy Data Deletion Request.
3. In the body of your email, please specify the email address associated with your SupportsBuddy account so we can verify and identify your information.

What Data is Deleted?

Once your request is received and verified, we will permanently delete the following information from our servers within 10 business days:

• Your user account credentials (name, email address, password).
• Stored third-party OAuth access tokens (Meta, Instagram, etc.).
• Connected profile details and account histories.
• All rendered video files, uploads, and assets stored in our Cloudflare R2 bucket.

Disconnecting Third-Party Integrations

If you wish to only revoke our app's access to your Instagram or Facebook accounts without deleting your SupportsBuddy account:

• Navigate to your Dashboard > Settings > Integrations page.
• Click the Disconnect button next to the Instagram integration.
• Alternatively, go to your Facebook account settings under Settings & Privacy > Apps and Websites, find "SupportsBuddy", and click "Remove".

Contact & Support

If you have any questions, concerns, or feedback regarding your data, please contact our support team directly at codingwork404@gmail.com.