Privacy Policy

At SupportsBuddy, accessible from https://supportsbuddy.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SupportsBuddy and how we use it.

Information We Collect

We collect information that you provide directly to us when using our platform. This includes personal information (such as name and email address) and credentials/access tokens when you connect third-party platforms like Meta (Instagram/Facebook) to publish your content.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and scheduling services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our website.
• Publish video and image content to your linked social media accounts on your behalf (such as Instagram Reels).
• Communicate with you for customer support, updates, and notifications.

Third-Party Permissions & Data

When you connect your Meta (Instagram/Facebook) account, we request permissions to read and write media on your behalf. We only request the minimum permissions needed to publish content. Your access tokens are encrypted and securely stored. We do not share your tokens or account data with any third parties.

CCPA & GDPR Privacy Rights

You have the right to request access to the data we hold about you, request corrections, or request complete deletion of your data. If you wish to delete your data or revoke third-party API permissions, you can do so directly from the settings panel or by contacting us at codingwork404@gmail.com.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at codingwork404@gmail.com.